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  SUPLEMENTO DE SEGUROS Y REASEGUROS 

DOCTRINA

 
     
 
 

Spanish 'Relojes' or Swiss 'Rolex'?
Further doubt in the operation of the duty of utmost good faith
(Article on wise (UNDERWRITING AGENCY) LTD v. Grupo Nacional Provincial S.A. [2004] EWCA Civ 962 - 20 July 2004)

 

Por Antony Woodhouse  * 

 

A recent Court of Appeal decision had three judges reaching quite different decisions on issues of waiver, affirmation and inducement and having to clarify significant areas of law to do so. In Wise (Underwriting Agency) Ltd v. Grupo Nacional Provincial SA [2004] EWCA Civ 962, Lord Justices Rix, Longmore and Peter Gibson had to deal with a difficult appeal, which unusually was based on issues of fact, but which involved considerable discussion of the law and, once again, the development of an overriding concept of fairness governing the operation of the duty of utmost good faith. This article concentrates on the decisions on waiver, as it is in resolving that issue that the most interesting divisions between the judges arose.

 

How the insurance and reinsurance differed

 

The case related to the reinsurance of a cargo cover for the import of luxury goods from Miami to Cancun. The reinsurers were a group of Lloyd’s syndicates represented by WISE (Underwriting Agency) Ltd and their underwriter Roger Bennett. A loss occurred in April 2001 when goods valued at about US$800,000, (of which US$700,000 related to Rolex watches), were stolen outside a warehouse in Cancun. The essence of the reinsurers’ complaint was that they were not told that the retailer, Perfumeria Ultra SA De CV, were importing Rolex watches and other high value branded watches.

 

In the underlying insurance slip, presented by Mexican brokers in Spanish, there had been a clause setting out special requirements for the packaging of watches, which mentioned Rolexes. In the reinsurance slip, presented by Collard & Partners in English, there was no mention of that Rolex clause and indeed no mention of watches, as the Spanish word ‘relojes’ (which could mean either clocks or watches) had simply been translated as ‘clocks’. The clocks had been described as having a value between US$40 and US$18,000 and an average value of US$1,500.

 

The reinsurers avoided the contract, but there was an issue of fact as to whether Bennett had issued a notice of cancellation pursuant to the contract, thereby affirming it. Bennett himself maintained that he would never have underwritten the contract if he had known it was to cover watches, although he had not informed the insurers of this. The court had to grapple with whether there had been a fair presentation of the risk, whether Bennett had been put on enquiry about the nature of the goods being imported, and whether he had waived any non-disclosure pursuant to section 18(3)(c) of The Marine Insurance Act 1906. The additional issue of inducement was not given much prominence.

 

Important agreed facts

 

Before looking at the differing approaches of the three judges, it is necessary to note a few points which were agreed. It was agreed that the reinsurers’ case was restricted to the non-disclosure that the shipments included Rolexes and other high value watches. It was further agreed that the word ‘clocks’ as a matter of language did not include watches. Finally, the original judge had found that as watches were portable and easily disposable, the fact that the shipments involved high value watches made them attractive to thieves and, subject to the issue of waiver, would have been a fact material to be disclosed. There was no appeal from this finding. This ‘fact’ would prove important.

 

The doctrine of waiver

 

Lord Justice Rix thought that where the doctrine of waiver in section 18(3)(c) of The MIA applied, there could be no further issue on non-disclosure or materiality as the obligation to disclose in 18(1) did not arise. However, section 18 was restricted to setting out elements of the insured’s duty of utmost good faith and it was clear that the general duty in section 17 was a mutual one. He thought it impossible to determine the fairness of a presentation without taking into account the insurer’s conduct and the doctrine of waiver was essentially based on the concept of fairness.

 

Following the recent trend of cases in this area (for example Drake Insurance plc v. Provident Insurance plc [2004] 2 WLR 530 and Manifest Shipping Co LTd v. Uni-Polaris Insurance Co Ltd [2003] 1 AC 469), he said it was unfair to impose the draconian remedy of avoidance in circumstances of waiver by the insurer. He thought this followed the approach of Lord Mansfield in Carter v. Boehm (1766) 3 Burr 1905, when he had warned of the danger of the insurer’s silence unbalancing the fairness of the contract.

 

Lord Justice Rix went on to explore the authorities on waiver ending with consideration of Iron Trades Mutual Insurance Co Ltd v. Companhia de Seguros Imperio [1991] 1 Re LR 213, in which Hobhouse J. had said;

 

            It is possible for an insurer to waive information … However it will only be rarely that such a situation arises. If a proposer has made a fair presentation of the risk, he has discharged his duty; if he has not, than a failure by an insurer to inquire will not relieve the proposer of his duty to make proper disclosure

 

Lord Justice Longmore also relied on that statement. Given the agreed position described above, this made it very difficult to avoid the conclusion that there had been an actionable non-disclosure. However, Rix L.J. thought that that statement of the law could not;

 

… have been intended as anything other than a way of emphasising that where there is real unfairness on the part of the proposer, he should not and perhaps cannot look to the doctrine of waiver to save him. If anything more was intended … such an analysis is at odds with section 18 of the Act… Ultimately … it is impossible to state whether a presentation is unfair or not without taking the 18(3) factors into account. Hobhouse J’s analysis, if viewed too strictly, would simply foreclose any question of waiver, which cannot be right

 

He therefore put the question he had to consider broadly as whether the presentation was unfair or alternatively it would be unfair of the insurer to seek to avoid on a ground on which he was put on inquiry and should have satisfied himself. He concluded that overriding all was a notion of fairness which applied mutually to both parties even if the presentation itself started with the would-be assured.

 

Longmore L.J. thought that Hobhouse J.’s statement meant one simply had to inquire whether there had been a fair presentation and if the answer to that was no, that was the end of the matter. The assured could not go on to assert that if the underwriter had simply asked an obvious question he would have discovered the thing that should have been disclosed. He felt that there could not have been a fair presentation as it was conceded that the intention to ship high value brand name watches was material and had not been disclosed. Therefore one had to answer the question: would the facts disclosed raise in the mind of a reasonable insurer “at least the suspicion” that high value watches might be shipped?

 

Lord Justice Peter Gibson also took a tough line on the question of waiver. He felt the court should not subvert the duty of the assured to make a fair presentation of the risk by finding that the reinsurers were put on enquiry and failed to discover for themselves the material information, save in a clear case.

 

Decisions and divisions on the facts

 

On the facts of the case, Rix L.J. felt that it was a matter of essential common-sense, let alone the act of a prudent underwriter on enquiry, that a question should have been asked about the clocks. In whatever form that question had come, Rix L.J. thought it inconceivable that it would not have led to the immediate disclosure that ‘clocks’ was meant to include or simply meant watches. Overall, he felt the presentation had been fair and it would be unfair to allow reinsurers to take advantage of an error of translation in a case where an exclusion of watches would seem to have been the obvious solution. The judge had found that there was no clear case for waiver and the reference to ‘clocks’ should not have raised a suspicion with the reinsurer. Although he had to exercise caution on such an appeal, Rix L.J. did not feel that the original judge’s solution had done justice to ‘the need for the duty of good faith to be mutual, which may raise a real problem on issues of waiver’.

 

Longmore L.J.’s analysis of the waiver point began with his understanding that an uncontested fact was that ‘it was material for reinsurers to be informed that high value brand name watches were to be carried as part of the cargo to be insured’. Peter Gibson L.J. also relied heavily on this agreed fact. However, Rix L.J. thought the real uncontested fact was that ‘the carriage of such watches was material’, and that that concession had been made subject to the appeal on the question of waiver.

 

Rix L.J. went on to disagree with Longmore L.J. further. Longmore L.J. thought ‘[an insurer] must be entitled to take at face value what is said on the slip’, because he was entitled to assume he was receiving a fair presentation. Rix L.J. thought that you could not use the concept of ‘face value’ to undermine the whole doctrine of waiver. The issue of fairness could not be resolved without considering the matter in the round. He stated:

 

            Where a proposer for insurance makes an error in the translation of his presentation, but the error … begs a simple question … and does so in circumstances where the insurer knows (but the proposer does not) that he would never be prepared to insure the goods in question (here, watches) but keeps that information to himself, I think it is unfair of the insurer to say that he has been dealt with unfairly and is entitled to treat his contract as something he can avoid

 

In contrast, Longmore L.J. noted that the judge had found that the word ‘clocks’ should not have raised a suspicion in the mind of the reasonable insurer. For such suspicions to arise, the insurer would have had to know, firstly that the slip was a translation, secondly that the relevant Spanish word could include both watches and clocks and thirdly that Cancun was not the sort of place where it was likely that someone would sell clocks. He thought a judge was entitled to come to his own conclusion on what should have appeared on the slip and he felt commercial judges were more in tune with the commercial realities of underwriting than the Court of Appeal could be. He was not convinced that the judge was wrong.

 

Peter Gibson L.J. felt, like the judge, that there was not a clear case of waiver. His view was coloured by the fact that the insurers’ brokers, GIR, knew all along that Rolex watches were to be shipped and that the underlying insurance carried the Rolex clause, but omitted the clause in the reinsurance and mistranslated ‘relojes’ as ‘clocks’. Overall, he did not think the reinsurers had to question what ‘clocks’ were likely to be put on sale for wealthy American tourists in Cancun.

 

The result

 

Although the majority of the judges wanted to dismiss the appeal on the question of waiver and thus the actionable non-disclosure stood, Lord Justices Rix and Peter Gibson felt there had been affirmation of the reinsurance contract by the reinsurers. Accordingly, WISE were bound to pay the claim.

 

This case is another example in which a very difficult factual scenario has caused problems for judges in the strict application of the duty of utmost good faith. Where the real fault lay between the parties to this reinsurance was arguable and the three experienced judges came up with three quite different approaches to the problem. The illuminating comments of Lord Justice Rix on the duty of utmost good faith follow on from those he made in Drake v. Provident (supra) and are an interesting pointer to what the future might hold for the mutual duty of good faith in insurance.

   

 

 


* Partner Kendall Freeman
e. AntonyWoodhouse@KendallFreeman.com